Terms of service
Last updated: 15 October 2026
These Terms of Service apply to your use of pawmizer.shop and purchases from Pawmizer. Our store is hosted on Shopify. Contact us at info@pawmizer.store for questions about these terms or your order.
Using our store
You must be legally able to enter a purchase agreement, or have permission from a parent or guardian. Provide accurate order, payment and delivery information. Do not use the store for unlawful activity, fraud, infringement or interference with its security or operation.
Products and responsible use
Product descriptions and images help explain our products; screen colors and packaging appearance may vary. Follow the supplied instructions, product labels and care guidance. Use products only for their intended purpose. Results can vary with the surface, condition and source of the odour. Information on this website is not veterinary or medical advice.
Prices and payment
The currency, product prices, applicable shipping charges and taxes are shown during checkout. Review the final total before placing your order. Payment must be authorized using an accepted payment method. Offers and bundle inclusions apply as described at the time of purchase.
Orders
An order confirmation acknowledges receipt of your order. Orders remain subject to payment verification and availability. If an item is unavailable or there is a material pricing or description error, we will contact you to offer a correction, alternative or cancellation with a refund of amounts paid for unfulfilled items. We will not charge a higher corrected price without your agreement.
Delivery, returns and guarantees
Our Shipping Policy explains processing and delivery estimates. Our Refund Policy explains our 60-day satisfaction guarantee and returns. Any additional product warranty operates alongside, and does not replace, statutory consumer guarantees.
Intellectual property
Website content, branding and design are protected by applicable intellectual-property laws. You may use the site for personal shopping; other use requires permission from the relevant rights holder.
Third-party services
Links and third-party services may be subject to their own terms. Review those terms when using them. Our responsibility for your purchase remains subject to applicable law.
Privacy
Our Privacy Policy explains how personal information is handled.
Liability and consumer protections
Nothing in these terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded, including under the Australian Consumer Law. Any limitation applies only to the extent permitted by law. We do not exclude responsibility that the law requires us to accept.
Governing law and disputes
These terms are governed by the laws of New South Wales, Australia, subject to mandatory consumer protections applicable where you live. Contact us first so we can try to resolve any concern. This does not prevent you from seeking help from a consumer authority or exercising other legal rights.
Updates
We may update these terms by publishing a revised version. The terms in effect when you place an order apply to that order. Changes do not retrospectively remove your accrued rights.