Shipping policy

Last updated: 15 October 2026

Processing your order

Orders are processed within 1–3 business days. Business days exclude weekends and public holidays. You will receive a dispatch confirmation when your order ships.

Delivery estimates

Shipping normally takes 5–8 business days after dispatch. Please allow the processing period in addition to this shipping estimate. These are estimates, not guaranteed arrival dates. Carrier delays, customs processing, peak periods and remote destinations may affect delivery. We will communicate material delays when we become aware of them.

Shipping rates and destinations

Available destinations, delivery options and shipping charges are shown at checkout before payment. Any free-shipping offer applies only as stated in that offer.

Tracking and delivery details

Where tracking is available, we will send the details after dispatch. Please check your delivery address before completing your order. Contact info@pawmizer.store promptly if it needs correcting; changes may not be possible after dispatch.

Delayed, missing or damaged orders

If your order is overdue, missing or arrives damaged, contact info@pawmizer.store with your order number. We will investigate with the carrier and work with you toward an appropriate resolution. Shipping delays or carrier issues do not remove your rights under applicable consumer law.

International orders

If international delivery is offered at checkout, applicable duties or import taxes will be identified at checkout where collected. Additional destination-country charges may otherwise apply. Contact us before ordering if you need clarification.

Returns

Please see our Refund Policy for our 60-day satisfaction guarantee and return process.